VideoFarma 4.3

VideoFarma by SQUADRA Tecnologia

VideoFarma is a video-enabled platform designed to help pharmacies and healthcare retailers deliver secure, high-quality customer service and professional support—anywhere. Built by SQUADRA Tecnologia, it brings pharmacists closer to customers through real-time video consultations, remote in-aisle assistance, and centralized oversight, improving service quality while reducing wait times and operational costs.

Key features:

• One-click, secure video sessions for patient counseling and staff collaboration
• Consent capture and optional session recording with configurable retention
• Queue management and appointment scheduling to streamline workflows
• Integration-ready APIs for POS, CRM, and pharmacy systems
• Multi-location dashboard with role-based access and audit trails
• Screen sharing, file sharing (e.g., usage guides), and in-session chat
• Works across desktop, tablet, and mobile devices
• Analytics on session volume, response times, and satisfaction
• Accessibility options, including captions and adjustable layouts
• Flexible deployment: cloud or on-premises

Common use cases:

• Telepharmacy counseling and medication reviews
• Remote pharmacist assistance for in-store customers
• Post-delivery follow-ups and adherence check-ins
• Staff training, SOP walkthroughs, and quality audits

Benefits:

• Elevate patient experience and trust
• Extend pharmacist reach across locations
• Standardize service quality and processes
• Protect privacy with security-first design

To learn more or request a demo, contact SQUADRA Tecnologia.

VideoFarma is developed by SQUADRA Tecnologia. The most popular version of this product among our users is 4.3. The names of program executable files are vdf4.exe, videofarma.exe.